Privacy Policy
Who We Are and What This Covers
Water Filtration Prosper installs water filtration equipment in homes in and around Prosper, TX. This page explains what happens to information when you visit our website or call us. The site is informational. It has no forms, no accounts and no online checkout. The only way to reach us is by phone.
What the Website Records on Its Own
Like most websites, ours runs on a server that keeps ordinary logs. These logs can show an IP address, the type of browser and device, the pages viewed and the time of the visit. We use them to keep the site working and to spot problems, such as broken pages or unusual traffic.
We do not use these logs to figure out who you are.
Cookies and Basic Analytics
The site may use simple analytics cookies. They tell us things like which pages get read and roughly how people find us. That helps us decide what to explain better. You can block or clear cookies in your browser settings, and the site will still work.
What You Share When You Call
On a phone call, you decide what to tell us. Usually that is your name, your address, a callback number and what is going on with your water. If you ask for a quote, we need enough detail to plan the visit and find your home.
We use what you share to answer your questions, schedule work, give you a quote and follow up on an install. That is it.
Who Else Sees It
We do not sell or rent your information. The installer who does your job gets only the details needed to do it, like your address and the equipment going in. Beyond that, we share information only if the law requires it.
Keeping Things Safe
We keep customer notes to the people who need them for your job. No system is perfect, so we try not to collect more than the work calls for. If you would rather not give a detail over the phone, just tell us, and we will work around it where we can.
Changes and Questions
If we change how we handle information, we will update this page. If you want to know what we have on file for you, or want something corrected or removed, ring us at (972) 351-8085 and we will sort it out with you directly.